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Reporting Health Care Fraud and Abuse

What is insurance fraud?

Health care fraud is intentionally making any false statement or misrepresentation on a claim, billing, receipt or any other associated materials with the intent of obtaining unwarranted payment. It can come in many forms - from "loaning" an insurance ID card to someone for a medical service to elaborate billing schemes. The cost of health care fraud affects everyone.

At Blue Cross and Blue Shield of Nebraska, we're helping protect members and providers from fraudulent billings and misuse of ID cards through our Special Investigations Unit.

What you can do to help combat fraud

Let us know when:

  • Your Explanation of Benefits (EOB) shows payment for services you didn’t receive
  • The names and dates on the EOB do not match your records
  • The medications listed on your quarterly drug EOB are not prescriptions you purchased or are not from a pharmacy you use
How to report suspected health care fraud

If you suspect health care fraud against Blue Cross and Blue Shield of Nebraska, let us know. All reports are confidential. You may remain anonymous.

Online:

Fill in the online form and send it to us electronically. This form is both secure and encrypted; our system won’t see your e-mail address.

Phone:

Call the confidential fraud hotline at (877) 632-2583 Monday through Friday, 8:30 a.m. to 4:30 p.m.