EDI Contacts
EDI Account Managers are your primary source for information related to
NEBLUEconnect such as:
- Becoming a new trading partner
- Certifying your electronic transactions for ANSI and BCBSNE business edits
- PC-ACE electronic transactions software
- Receiving your BCBSNE Remittance Advice electronically
Sean Blair (serves Omaha and south of I-80)
(402) 392-4205
(800) 821-4787 (option 4, 1)
Sean.Blair@bcbsne.com
Howard Jones (serves Lincoln and north of I-80)
(402) 343-3301
(800) 821-4787 (option 4, 2)
Howard.Jones@bcbsne.com
If you are a trading partner and you have questions about transmitting to
NEBLUEconnect or about reports you download from your electronic mailbox, the
Support Center is ready to assist you. Call (402) 398-3603 or toll free (888)
233-8351. Send e-mail to Support.Center@bcbsne.com.
Your EDI Account Manager and the Support Center are able to assist you with
issues related to electronic claims transmission. Once your electronic claim has
been accepted, NEBLUEconnect routes it to BCBSNE for processing. If you have a
question about the status of a claim or about the adjudication of a processed
claim:
GABBI
Voice Response Unit
(800) 635-0579
Provider Services
(402) 390-1890
(800) 642-8516
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