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J.D. Power and Associates Ranking

J.D. Power and Associates Ranking

Blue Cross and Blue Shield of Nebraska ranks “Highest in Member Satisfaction among Health Plans in the Heartland Region,” according to the J.D. Power and Associates 2009 National Health Insurance Plan Study. SM

The study measures eight key factors, and customers rated BCBSNE consistently high in the important categories of:

• Overall experience
• Provider choice
• Approval processes
• Coverage and benefits
• Claims processing
• Billing statements

Learn more about the Study or about BCBSNE’s member satisfaction rating.